Introduction

ANS Guptha & Sons (the owner of the brand "ANS Dhivyam”) acknowledges and understands the value of your privacy and we are committed to the same by not collecting any of your personal information without your consent. Our foremost priority is to protect all of your personal data, hence ANS Guptha & Sons abide by the county’s law wherever significant. The Privacy Policy that follows lets you to be aware of the data that will be collected by us after your consent for better functioning of our services that centres around your interest. We assure you that the collected information will not be shared or sold, however we may disclose them within the confines of legitimate business in order to provide you an excellent service as per your needs. Kindly be aware that the Privacy Policy is for anyone visiting our website and mobile application irrespective if you’re a registered user or not. If you do not wish to continue, you can always delete your cookies in your system and opt out by contacting the website administrator.

What information will be collected?

By agreeing to this Privacy Policy, kindly note that we collect the following information at the time of your presence in the website. Certain personal details like Name, Username, Password, Contact Number, email address and so on will be given by you, and details like your computer’s IP address, browser type, webpages and links you visit, etc. will be automatically gathered.

Contact Details

When you use the website, you need to login to your account details with your Username and mobile number to access the webpage. And you would’ve entered other details like Name, Contact Number, Residential address, Country and so on to create an account. All this information will be saved with us so that you don’t have to enter them the next time you visit our site. Also we may collect your NPI (Non-Personal Information) in order to improve our service. This may include, but not limited to, your system IP address, time zone, visited webpages, computer software system, etc.

Cookies

Cookies are small chunk of data stored by the webpages you visit on your system, showing the information stored from your previous visit. Likewise, when you visit our webpage, ANS Dhivyam Jewels/ANS Jewels, cookies will be stored for your smooth function of the page. You can opt out of this service by declining the permission but you may not experience the best the page has to offer.

Payment and Billing Details

When you checkout your wish list from our website, required details like your Billing name, address and payment methods may be saved for record reasons. ANS Guptha & Sons will NEVER collect and store sensitive information like your Account details, Credit/Debit card number, CVV, UPI ID and other payment tools. Such details are processed and taken forward by the authorized payment gateways and service providers.

Usage of collected data

  • To understand and meet your online needs, we make use of the details provided by you to give you a satisfying experience. The following are the reasons:
  • Managing an internal record/database
  • Improvement of our products and services
  • When you order or purchase our products online, we will reach you out by email, whatsapp or post to build a strong customer relation throughout our service.
  • If you have purchased any product from us, you will be automatically included on our list of people to receive our periodic newsletters. If you wish to not receive anymore, you can “Unsubscribe” and easily opt-out.
  • We may use your data for our research purpose with confidentiality. If you do not wish to participate, you can contact our customer service by mail at customersupport@ansdhivyam.com or by phone at 9585518536 from 8:00 a.m. to 8:00 p.m. IST.

Usage of Private Information

All kinds of personal information (includes mobile number, address and mail ID) that we have from you is strictly used only for the purpose of providing you the best products and services. We will not share any kind of your personal details to any third-party in any medium unless you explicitly give your consent either by written or electronic format. Kindly be noted that when you make an online payment which involves a payment gateway or payment service provider, your account and transaction details that you provide to them will be known during your purchase. We assure you that your private information that is available to us will be disclosed only to the authorized parties as to include you in relevant offers that we may come up in the future.

Changes in Privacy Policy

We may perform necessary changes to our Privacy Policy at any time to serve our best to you. Kindly keep a regular check on our policy changes, if any, as no notification will be sent out when done.

Security

Your privacy is our topmost priority. We use advances encryption and standard SHA qualities to maintain high-level protection to your data over the course of time with us.

Governing Law

This website is subject to the laws of India. The courts of this country shall directly have exclusive jurisdiction over any matter/dispute arising out of this policy.

Prohibition of Unlawful Practices

By agreeing to our Privacy Policy, you explicitly agree to abide by our condition and refrain from using the software or knowledge of our website and mobile application in any unlawful manner that may cause damage to the organization.

Service by Links

We may include links such as our official Facebook, Instagram, YouTube, Twitter, and other social media pages in our website. Please be aware that our Privacy Policy practices are different from theirs, and we do not bear the consequences for any potential risk of your data by other platforms.